Meet Jay H. 

Storyteller creating accessible experiences using written and spoken word 

Storyteller – UX writing, voiceover and podcast editor

My Approach

I am a self-starting no-ego doer, translating complex information into rich experiences that are accessible, conversational and memorable. Inclusion, non-linear design thinking and active listening before speaking are the foundations of my work ethic.

My lens has a versatile depth of field; I frame the big picture, never losing sight of what is important, while zooming in and focusing on details that contribute to a higher-fidelity composition.

I am not protective of my work and love to collaborate with my teammates in the spirit of ‘we’, rather than ‘me’. This ensures I keep my ego low and productivity high. I specialise in combining my written words with my voice to tell a story that is expressive, encourages reflection and facilitates meaningful learning outcomes.

On the written side, my strengths are UX writing and specialised content writing designed for learning. On the vocal side, I can employ a wide range of accents, vocal tones and the ability to create my own sound effects.

I prefer to lead via facilitation, rather than domination. Listening, then listening more before I speak helps me to lead strategic conversations, amplify trust and build relationships with stakeholders. 

I am not protective of my work and love to collaborate with my teammates in the spirit of ‘we’, rather than ‘me’. This ensures I keep my ego low and productivity high.

Learning Services
Instructional design/copywriting
Voiceover 
UX writing
Facilitation Design
Podcasting
Authoring Tools
Articulate 360 suite
Adapt
Audacity
Clients I have worked with
The Trusted Voice,
Spotless,
Mustard Creative,
Veida
Qualifications
Certificate IV Training and Assessment
Certificate IV Sales
Certificate IV Marketing
Locations

Sydney
Melbourne
Brisbane
Adelaide
Perth
Darwin
Hobart
All regions

Let’s work together

Jay is a diligent worker and has a keen eye for detail. He resourcefully uses his significant technical expertise to create content that is as user friendly and approachable as possible.

David Kramer

Spotless