Meet NicolA S

Grow.  Yourself, your team and your ability to thrive in a digital world.

Resilience Training and Digital Customer Engagement

Customer Engagement and Marketing

I assist individuals to build awareness and skills in strategic marketing, social media marketing, customer engagement, social media channel strategy and more. I can enable teams to understand and utilise emerging marketing technologies, digital content strategy, social storytelling and brand communication. 


I mentor and coach people working in the high stress creative and digital industries.  For business owners our program will help your team increase productivity, reduce Absenteeism and increase retention. For the individuals involved it helps build and maintains your ’ resiliency proactively by preparing for high stress occasions at work such as launches and maintain your high levels of creativity. 

My Approach

I am an empathetic, people first coach, facilitator and mentor. I’m interactive, dynamic and draw on my real world experience having worked in high performing teams and alongside globally recognised brands.

I create a safe space for people to learn and grow, or work through change.  As a life long learner I continually invest in my own professional development, and draw on new, relevant learnings with coachees and businesses. 




Learning and Development Experiences


One on one coaching

Half Day Workshops

Full Day Workshops

Bespoke professional development programs

Conference and Event Speaking

Executive coaching programs

Learning and Development Expertise

Resilience in creative industries
Customer Service
Mastering Communication,
Emerging Technologies
Social Engagement
Digital Strategy

My Qualifications


B.Sc. University of Melbourne

Diploma of Management – BSB51107

Adult Education and Certificate IV – Training + Assessment – TAE 40110

Certified Coach and Master Trainer in Sales, Leadership and Service

Accredited Mental Health First Aid Master Instructor

Accredited Resilience Coach

Executive Coaching – ICCP (Sydney University)

Institute of Executive Coaching – member since 2003.

Clients I have worked with



Toyota Materials Handling Australia
Orrcon Steel
Hunter Douglas – Components
Fowlers Carpets & Blinds
Bio Living
Engineering Education Australia
Shadforth Financial Group
Wealth 3
AAM Group
Complete Office Supplies
Brown Brothers
Modular Mining
CMC Steel
Trend Micro
Toshiba Medical.

South Australia
Sunshine Coast
Gold Coast
Regional Areas

Let’s work together

I Quit Sugar

Nicola is an exceptional talent. She came to IQS as Head of Content but quickly proved her value right across the business, and especially in supporting my role as CEO. An astute and savvy social media and content marketer, Nicola’s skills go way beyond strategic thinking. She challenges conventional thinking with skill and sensitivity, leveraging the depth and breadth of her experience to create positive business outcomes.

Her passion for transparency and collaboration is infectious. For us, the net result was highly motivated and productive teams and a new era of open communication that underpinned our agile methodology.

There are many things Nicola can be proud of from her tenure at IQS, from the razor-sharp problem-solving applied to our content strategy to her impressive leadership skills that influenced our management approach. 

She is a joy to collaborate with – wise, funny and clever. I would welcome the chance to work alongside her again with her VERY open arms.


Zoe Eaton – Former CEO 


Mirabel Foundation

After only one session with Nicola, I felt comfortable in sharing my vulnerable feelings and thoughts. This honesty was so important for me to be able to really understand myself and allowed me to get so much out of the sessions. Nicola was very in-tune with what I wanted to achieve right from the beginning and drew on other resources that she knew would help me including podcasts, youtube videos and books, all of which I pursued and still read/listen to, to this day which have really helped me to facilitate my own growth moving forward. One of the best things about the sessions was that Nicola equipped me to continue working toward my goals on my own which is a skill I will now always have. 

Tara Wallace



Mentally Friendly

Nic saw the future long before many of us and made the world of social her realm. At Leo’s Sydney, she quadrupled the size of the social department over 2 years – convincing all of our major clients in the power of social to drive brand engagement and loyalty. Her enthusiasm and cleverness is infectious. And it shows. The people who work for her are fiercely loyal and speak highly of her. She would be a strong addition to any organisation that values leadership and needs someone who understands the power of social networks for building brands.

Mathieu Dauner – Senior Strategist