Meet Emma. 

Experienced instructional designer and technical writer

My Approach

Experienced Instructional Designer and Technical Writer offering a background of success delivering best practice training programs within environments with up to 3000 staff. Experienced in large scale training programs and end-to-end leadership and development of corporate training and mentoring programs, materials, policies and systems. Background working with companies such as Santos, Telstra, Accenture, Jetstar and Dimension Data driving training project outcomes and technical writing

 

Effortless communicator able to convey complex concepts simply and concisely. Creative thinker with a background in developing eLearning materials in both Captivate and Articulate.

Experience in understanding training needs, developing customised training content and technical manuals as well as delivering the end product training to government and large organisations worldwide

I’m great at Instructional Design – eLearning Technical Writing – SOP’s, policies and work instructions.

I am a fast learner, who always delivers on time. I take pride in my work and love to see the end results. I enjoy working with SME and creating engaging training material.

Instructional Design Services
ELearning/Digital Instructional Design
Writing and Editing Learning Communications
Storyboarding
Modern Learning and Development Consulting
Learning Experience Design
Technical Writing
Consulting
Managing a team
Training Needs Evaluation and Analysis
Instructional Design for Face to Face Learning
Authoring Tools
Articulate RISE,
Storyline,
Captivate,
Powtoon
Subject Matter Expertise
Health and Safety
Software Training,
Document Management Training Processes
Technical
Customer Service
Change
Presentations
Compliance
Clients I have worked with
Telstra,
Accenture,
Jetstar,
CASA,
Santos,
Sedgeman Engineering,
Traverse Drilling,
Dimension Data,
Origin
Qualifications
Internet i-Author
Articulate
SAP Adobe Captivate
uPerform
MS Word
MS Excel
MS PowerPoint
MS Outlook
MS Exchange
MS Schedule
MS Project
MS OneNote
Citrix Remote Working
HEAT Call Logging System
Facilitating around John Maxwell leadership ITIL Foundation
Crystal Reports
Smartplant Foundation
Locations

Sydney
Melbourne
Brisbane
Adelaide
Perth
Darwin
Hobart
All regions