MEET Pauline c

Translating capability strategies into meaningful and impactful learning solutions with a flair for creating innovative solutions using current digital methodologies

Blended instructional design and LX design for modern learners

My Approach

With extensive experience working within corporate Learning & Development, I am passionate about proactively supporting key clients in their varied requirements across the adult learning space.

I undertake needs analysis and consult with key stakeholders/subject matter experts to design and develop blended training programs focused on the 70:20:10 model. I’m a huge advocate of blended learning solutions, where a combination of digital assets supports face-to-face training to support learners in practicing new skills in a safe and supportive environment.
Over the years, I have worked in a number of consulting capacities, building genuine and long lasting relationships with business leaders, internal/external stakeholders, legal/compliance partners, external vendors and learners

My work style is;
Collaborative, team player, always gives 100% for every project, will do everything to make a project successful, thinks nothing of putting in the extra time and effort, and will do all this with a positive can-do attitude.

Learning and Development Content Expertise

Executive Leadership Development

Emotional Intelligence Training

Communication Training

Resilience Training

Process Simulation

Diversity and Inclusion

Frontline Leadership


Diversity and Inclusion

Human Centred Design

Design Thinking

Mental Health Fitness

Digital Transformation

Customer Service



Growth Mindset

Senior Leadership

Digital Marketing



Learning and Development Services and Software/Tools

Capability Development/Frameworks

Elearning Instructional Design / Digital Instructional Design

Blended Learning Design

Instructional Design for Face to Face Learning

Learning Experience Management Team Leader Experience

Learning Experience Design

Learning Partnering

Project Managing the delivery of learning programs and vendors

Designing within brand guidelines

Managing external vendors


Creative Direction

Art Dirction

Managing a team

Subject Matter Knowledge and Experience

Writing and Editing Learning Communiations


Organisational Development Experience

Video Editing – Basic

Process Simulation

Digital Record Keeping

LMS Management and Consulting

Stakeholder Management

Change Management


Storytelling in learning

Storyboarding in learning design

Virtual Facilitation

Learning Consulting

Event Conference Speaking

Learning Technology Implementation


My Qualifications

Bachelor of Arts (Psychology and English)

Certified Articulate Storyline Advanced Training Course

Completing a Masters of Professional Education and Training

Clients I have worked with

Westpac Group


Commonwealth Bank of Australia





The Learning Factor

Big Fish Global Consulting Group

Beaumont Consulting

Event Recruitment

Locations and Availability

I can work remotely or inhouse

Primary Location: Brisbane and Sydney

Secondary location: Everywhere

Available for: Fulltime, Part Time, Bursts of Time.

Let’s work together


I could not recommend Pauline more highly. She is a very skilled Lead Learning Designer, able to translate capability strategies into meaningful and impactful learning solutions. Pauline has a keen eye for detail and a flair for creating innovative solutions using current digital methodologies. Pauline is also very personable in her approach, allowing her to easily build trust based relationships with all her key stakeholders.

Richard Evans, Product Owner, Portfolio Lead & Lead Instructional Designer  


Pauline has recently been an instrumental part in success of a major regulatory reform project. Her role as a learning specialist complimented our internal capability development area to ensure we had a strong training foundation to support quite complex compliance changes. Pauline has exceptional stakeholder management skills and was able to clearly work with a wide variety of leaders and articulate her work in a clear and concise way. Her ability to deal with challenges or feedback was always positive and supportive with a desire to find the best solution for all parties. Pauline has great instructional design skills as well as a breadth of knowledge and experience that really helped us to deliver an effective blended learning approach. It was an absolute pleasure to have Pauline on board and would recommend her highly.

David Beer, Executive Leader, Business Banking 


Pauline’s stakeholder management and instructional design skills were second to none. Pauline joined IAG as a ID contractor and delivered a full end to end learning solution for one of our major release projects. I was particularly impressed with her ability to take on a project which is typically technical and turn this into an interesting and digestible learning experience.

Bryce Lucas, Learning Project Lead