Frequently Asked Questions (Business or Coaching Clients)
What services do you offer?
Post a project
Post a project, chat, then book
What is Post an Project?
Post a Project allows you to: Brief experts on your situation, compare solutions and proposals, shortlist up to three experts and speak to them on a video hook up. Once you have shortlisted your preferred learning expert, you can book by paying a 20% deposit.
How long before we will be in touch?
We’ll send an email straight away to confirm we have your project briefing. If you’ve posted a brief we’ll be in touch within 48 hours. You will be asked to list your timeline in the brief so we will share that with our experts so that they can be in touch in time.
How will I select the right expert?
If you’ve booked through the online post a project ,you’ll have an online video call with up to three experts to check in and make sure your expert understands your goals and expectations. You can shortlist up to three experts to make your selection.
How can I be sure confidentiality will be maintained?
All of our experts sign a confidentiality agreement called a non disclosure agreement (NDA) when they join our community. This means that they are legally required to keep the information you share confidential.
Do I need to take care of organising logistics for the event?
You can choose to do this yourself or we can do it for you. Our support crew are available to book venues, print training material and organise catering. Let us know how we can help and we’ll get it done.
What if I am not satisfied with what’s put forward?
We’re here to help. If you aren’t satisfied with your solutions contact us via chat, email or phone at any time and we’ll help you resolve your concerns.
What happens if I need help creating the brief?
You can call one of our founders to assist you with your brief. The better the briefing process the more relevant proposals you will receive so it is worth making a call if you think our team can help. Call us on 02 9161 3917.
What happens when I submit my brief ?
We will share your brief with our private community of facilitators. They’ll submit solutions (proposals) to you based on their expertise and availability. You will find your responses at your private home page. Your email address will be retained by change republic.co
How will I receive my proposals?
We will email all of the proposals to you. You then email us to book your preferred expert or you can email us to advise your shortlist of up to three experts. We’ll then arrange a video hook-up for you to have a discussion.
How does the shortlist process work?
After this interview, our experts will confirm their ongoing interest in the project. If you request refinements (eg. costings) to the proposal your expert will resubmit it and we’ll share their final proposal with you by email. Experts also have the opportunity to resubmit their proposal based on your discussions. Pricing is finalised after the shortlist process.
How do I make a booking?
Simply email us when you are ready to book. We’ll confirm the facilitator or coach is still available. We’ll then issue an invoice for your 20% deposit. Once this is paid we will issue a final booking confirmation. The balance will be due 14 days after the training is completed.
Browse + Book
Browse online, book, then chat
What is Browse + Book?
Browse + Book allows you to view the profile of experts and see what they’re passionate about, their experience and testimonials. We have an integrated calendar included on their profile which allows you to book a time to meet them without having to make a phone call.
What if I change my mind?
After your one on one consultation either party can change their mind within 24 hours. If either you or the expert change their mind we can help you source an alternative learning expert.
How will I be invoiced for the project?
Change Republic will send an email to confirm with you and the expert that the training event has taken place. Once the training event has been confirmed, we will invoice you for payment due within 14 days. Once we have been paid we will then pay the expert within 7 days.